Frequently Asked Questions
What is DART Discover?
DART Discover is a Passenger Information Monitor (PIM) solution which runs on an iPad and provides local, geo-targeted information for passengers in transit
CAN PASSENGERS USE THE IPAD TO BROWSE THE INTERNET?
THE DART DISCOVER APP IS RUNNING KIOSKED IN SINGLE APP MODE which restricts other app usage including the web browser
CAN PASSENGERS TURN OFF THE DEVICE?
yes, passengers can turn off the screen by pressing the power key on the side
Does the device IS THERE VOLUME?
DART DISCOVER displays content in the Reel carousel which is mute by default, unless a passenger choses to play a video with sound
WHAT ARE THE DRIVERS Responsible for?
At the start of each day, drivers ensure that iPads are properly playing DART Discover with power cord plugged in
HOW DOES THE APP GET UPDATES?
Updates to the app and operating system are deployed remotely over-the-air using a Mobile device management (MDM) solution requiring minimal intervention from the driver
WHO CAN I CONTACT FOR SUPPORT OR TO PROVIDE FEEDBACK?